Internet World Wide's, (hereafter referred to as "IWW"), policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies. As a result, IWW's policies and procedures are subject to change.
In the course of serving its customers, IWW acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to IWW by its customers in order to establish service. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by IWW in the normal course of providing service. IWW also uses cookies, which are small pieces of information that a web site can store in a designated file on a user's computer for various reasons. For example, IWW uses cookies on the landing pages of products sold online which record the customer information that is required on the order form. This information is then forwarded to an internal sales tracking database within IWW. In addition, IWW may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
Data Security
IWW will protect the confidentiality of its customers' information, account information and personal communications in consistency with the law and the legitimate interests of IWW, its partners, its employees and other customers of IWW's services.
In an effort to keep customer data confidential, all IWW employees are required to sign an Employee Confidentiality Agreement that includes the following statement to protect customer data:
I recognize that the Company has received and in the future will receive from third parties their confidential or proprietary information subject to a duty on the Company's part to maintain the confidentiality of such information and to use it only for certain limited purposes. I agree to hold all such confidential or proprietary information in the strictest confidence and not to disclose it to any person, firm or corporation or to use it except as necessary in carrying out my work for the Company consistent with the Company's agreement with such third party.
How is customer information used?
IWW may use customer information to provide its customers with system information or information about new or upgraded products. IWW does not rent, sell, or share customer data or personal information with any third parties.
Opt Out & Modifications
Customers may opt out of receiving notices of new or upgraded products from IWW and IWW partners by sending an Email to marketing@internetworldwide.org, or by following the unsubscribe instructions at the bottom of any Email notice that they receive from IWW. However, customers may not opt out of receiving information from IWW which is essential for maintaining or updating customers' accounts or system information.
Most customers may access and modify their personal information via their online personal control panel/account information page. All other customers may access and modify their personal information by contacting IWW at accounts@internetworldwide.org.
Disclosure of Customer Information and Communications
IWW will not otherwise disclose its customers' personal and account information unless IWW has reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of IWW, IWW's customers, or others, or where IWW has a good faith belief that the law requires such disclosure.
IWW also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that IWW stores or transmits for its customers. The circumstances under which IWW will disclose such electronic customer communications are when:
- it is necessary in order to provide service to the customer;
- it is necessary to protect the legitimate interests of IWW and its customers;
- it is required to cooperate with interception orders, warrants, or other legal process that IWW determines in its sole discretion to be valid and enforceable; and
- it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by IWW and appear to pertain to the commission of a crime.
IWW disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. IWW will, however, review, delete or block access to communications that may harm IWW, its customers or third parties. The grounds on which IWW may take such action include, but are not limited to, actual or potential violations of IWW's Acceptable Use Policy.
Linked Web Sites
This site contains links to external Web Sites. IWW is not responsible for the privacy practices or the content of these external Web sites.
Last updated on Oct 28 2006.
LEGAL
PRIVACY POLICY SERVICE
LEVEL AGREEMENTS
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